01
Data Collection Practices
We collect personal data such as names, email addresses, and usage data to enhance user experience and improve our services.
The categories of data collected depend on user interactions with our services.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our services.
02
Sources of Data
We gather personal data from users when they provide it voluntarily or through automated means during their use of our services.
Data is obtained directly from users during registration or through their interactions with our chatbot.
03
Types of Cookies Used
Cookies are categorized into essential cookies for functionality and analytical cookies for performance tracking.
We utilize both session cookies, which expire when the browser is closed, and persistent cookies, which remain on the device for a set period.
04
Cookie Management
Cookies are used to enhance user experience and analyze website traffic. Users can choose to accept or decline cookies.
Users can manage their cookie preferences through their web browser settings.
Purpose of use
Purposes of Data Processing
We use personal data to enhance user experience, provide customer support, and analyze usage patterns.
Personal data is processed for specific purposes, including service improvement and user support.
Third-party sharing
Data Sharing with Partners
Third-party service providers may have access to personal data solely for the purpose of performing their services.
We may share data with trusted partners who assist us in providing our services, under strict confidentiality agreements.
Legal basis
Legal Disclosure
Disclosure may occur when required by law or in response to valid legal requests.
We may disclose personal data to comply with legal obligations or protect our rights.
User Rights
User Rights
Users may request access to their personal data, correction of inaccuracies, and deletion under certain conditions.
Users have specific rights regarding their personal data, subject to applicable laws.
Requests
Exercising User Rights
Users can submit requests related to their rights, and we will address them as required by law.
We will respond to requests regarding user rights in accordance with applicable laws and within a reasonable timeframe.
Data Retention
Data Retention Policy
Data retention periods are determined based on legal obligations and business needs.
We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates
Policy Updates
Updates to this policy will be communicated through our website or direct notifications as necessary.
We will notify users of significant changes to this policy through appropriate communication channels.
Contact Information
Email
Phone
+65 8340 5754
Address
12, Telok Blangah Cres, Singapore, SG
General Inquiries